Privacy Policy
• All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
• The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the customers are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.
• Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy.
You may provide us with certain information in connection with a transaction or in your interactions with our websites and at our locations. When you are asked to provide personal information, you may decline. If you choose not to provide the information, you may not be able to use some products or services. The personal information we may collect includes:
• Your name, contact information, date of birth, car's license and expiration date and emergency contact information;
• Vehicle information, including the location of where the vehicle is served, date of service, type of service, and your preferences;
• Your credit card details, Enterprise, online user account details, membership/corporate ID numbers, and passport information.
• Information you provide regarding your marketing preferences or in the course of participating in surveys or promotional offers;
• Financial information that may be necessary to facilitate the purchase or lease of a vehicle from a Car Sales or Fleet Management location; (Additional notices will be provided to you at the time of that transaction.)
• Additional contact information about you that we may obtain through third parties with whom we do business (e.g. travel agents, Car Sales lead providers or similar providers).
With your consent, we may access location-based information or collect location markers from your mobile device or based on your IP address. We may use this information to provide you with notifications related to our locations, return information, local offers or other information that may be helpful in providing you better services. We do not use this information to specifically locate you for any reason other than to provide you the service. With your consent, our application may utilize your device's camera. If you have allowed us to utilize your location information or your device's camera in the past and wish to revoke the permissions, please change the settings at the device level.
We use the information we collect for the following purposes:
• To assist the transactions that you request, such as reserving motor vehicles services.
• To provide customer service related to your interactions with us or to respond to your inquiry.
• To verify your identity for fraud prevention purposes. We do not store this information for any other reason.
• To contact you regarding an incomplete online membership form or reservation.
• To contact you about a citation or claim.
• To provide you with discounts, coupons, sweepstakes, offers and other information, opportunities, and services that may be of interest to you. You may receive these offers in advertising via third-party sites and media properties, including in social media. You may be able to opt-out of these ads by clicking on an icon in the ad or through the privacy settings in each media property.
• To assist us in providing better products and services; for example, evaluating the performance of our staff, to assess the quality of product and service received and to help us improve our websites, facilities and services.
• To compile statistics and analysis about our customers' use of our websites, products and services, which statistics are only used to enable us to provide better customer service, products, features and functionality to you and other customers in the future.
• To protect our rights and property.